Payment
Payment amount and stages are stated in the invoice, proposal or contract. Bank and provider fees may apply separately. Payment is confirmed according to bank/provider records.
Initial payment
The initial payment reserves team capacity and covers analysis, planning and commencement. Once work starts, completed work, purchased licences and non-refundable third-party costs are deducted.
Refund request
Send the order number and reason to hello@starweb.solutions. Any refund is calculated individually after completed work and costs, except where law mandatorily provides otherwise. Approved refunds are normally returned to the original payment method.
Digital and bespoke work
Client-specific design, code and content, plus domains, hosting, licences and publishing fees may be non-refundable after delivery or purchase, except where mandatory law requires otherwise.
Contact
StarWeb Solutions · hello@starweb.solutions · +994 507249996